Policy Page

Privacy Policy

Effective Date: 5/16/2024

Logan's Palette values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we safeguard your information when you visit our website.

When you use our services or make a purchase, we may collect personal information, including but not limited to:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (e.g., credit card details)

  • Any other information you provide to us directly

We may also collect non-personal information, which does not identify you as an individual, such as:

  • Browser type

  • Device information

  • IP address

  • Pages visited on our website

  • Time and date of visit

  • Referring/exit pages

We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:

  • **Service Providers:** We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and marketing assistance.

  • **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy, please contact us

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Product Returns and Refunds Policy

Effective Date: 5/16/2024

General stock has a 30-day standard return policy for damage and defects, unless otherwise stated by the supplier. Each supplier should display individual policy details on their business pages. As each supplier sets their own conditions, their return and refund policies may be different from one another. We always suggest reaching out to us for each items specific policy if not displayed in the description.

For our custom items (such as Cinema Doors, Acoustic Panels, and Speaker Concealers) we cannot accept returns due to the customization unless damaged or defective. As you can understand, these products are made just for you, we always try to do our best in providing all the details upfront to make sure the customization is exactly how you desire.

If you have any questions or concerns about this Returns and Refunds Policies, please contact us

By using our services, you acknowledge that you have read and understood this Returns and Refunds Policies and agree to its terms.